FreeCAD 19.3 Not Responding with laptop lid open

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tonsofmike
Posts: 2
Joined: Sun Jan 02, 2022 3:06 pm

FreeCAD 19.3 Not Responding with laptop lid open

Post by tonsofmike »

Hello -- I just upgraded to FreeCAD 19.3 on my Windows 11 Home laptop and ran into this issue. After debugging, I figured out it's related to my dual monitor setup. My workaround is to launch FreeCAD with one monitor only, then "connect" the second one.

With 1 monitor (external) when I launch FreeCAD:
FreeCAD launches successfully. Once it's loaded, I can open the laptop lid and continue using FreeCAD with 2 monitors without issue.


With 2 monitors (laptop lid and external) when I launch FreeCAD:

When I launch FreeCAD, the splash screen comes up immediately but when the main window opens it's all white and the titlebar says "Not Responding" within a couple of seconds.

When FreeCAD hangs, the logfile has no errors, but the tail looks like this:
Log: Init: Loading FreeCAD GUI
Log: Init: Running FreeCADGuiInit.py start script... done
Log: Init: Activating default workbench StartWorkbench
Log: Loading GUI of Web module... done
Log: Loading GUI of Start module... done
Log: Loading Start module... done
Log: Init: Showing main window
Log: Main window restored
Log: Show main window
Log: Toolbars restored
Log: 3Dconnexion device not attached.
Log: Init: Entering event loop
Log: Init: Processing command line files

System Info:
PC: Dell G3
OS: Windows 11 Home
Graphics Card: NVIDIA GeForce GTX 1660 Ti with latest drivers
chrisb
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Posts: 53919
Joined: Tue Mar 17, 2015 9:14 am

Re: FreeCAD 19.3 Not Responding with laptop lid open

Post by chrisb »

Hi and welcome to the forum!

Can you please retry with a current 0.20? It uses different libraries. If the behaviour is still the same I can add it to the known issues.
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tonsofmike
Posts: 2
Joined: Sun Jan 02, 2022 3:06 pm

Re: FreeCAD 19.3 Not Responding with laptop lid open

Post by tonsofmike »

Hi chrisb, thanks for the warm welcome. I'm glad this forum exists -- it's a great resource!

I downloaded 20.26858 this evening and saw the same issue -- log file is attached to this reply.
Attachments
FreeCAD.log
log from 20.8658
(17.58 KiB) Downloaded 43 times
larsll
Posts: 1
Joined: Fri Apr 01, 2022 6:55 am

Re: FreeCAD 19.3 Not Responding with laptop lid open

Post by larsll »

I can confirm this - FreeCAD 19.3 / 19.4 stopped working from one day to the next. Windows 11, Nvidia 511.23. Two QHD monitors.

It freezes on startup if both monitors are active. Turn off one in Windows Display Settings ("Show only on 1"), and it starts. Afterwards possible to extend again.
e12voltsdac
Posts: 2
Joined: Wed Jun 22, 2022 4:41 am

Re: FreeCAD 19.3 Not Responding with laptop lid open

Post by e12voltsdac »

I can confirm this issue is still present in 0.20!

I have had the issue since version 0.19 and need to always reset the registry keys for window position every time I open FreeCAD :/

Have created a bug ticket for this issue: https://github.com/FreeCAD/FreeCAD/issues/7070
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